Emphasis is placed on attending to all requests for inter-library loans within 24 hours from the time of receipt by the library. In most instances articles supplied by libraries within the country can be obtained within two to five days, but books from abroad may arrive after five to ten days, and even as long as several weeks.
If the information provided is insufficient a delay in service may be expected. Requests for ILL service are binding and therefore invoices for material not collected are to be expected.
It is urgent that users allow ample time for acquisition of sources.
Loan Term for Printed Material
The most common loan term at libraries in Iceland and abroad is three to four weeks. The loan term generally permitted for books in great demand is only two weeks. It is important to respect the loan term of books obtained in this manner. In some instances it is possible to extend the loan term but it depends on the library owning the book and such a request must be in the hands of the inter-library personnel before the expiry of the loan term.